Services
Communication as the basis
| Rittal service packages |
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Strong service – for optimum availability
The Rittal service offering provides four standard service packages that contain different services with regard to reachability, response times, spare part availability, maintenance and warranty. Do you require a service package tailored to your special needs? This will be defined individually for you in the "Customised" service contract.
» Rittal service packages
Total peace of mind – with the Rittal service chain:
» Analysis
» Advice and planning
» Implementation and logistics
» Installation and commissioning
» Certification and maintenance
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| Analysis |
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Assessment of data areas according to protection and availability requirements.
- Logging and assessment of structural design, power supply, security technology, fire alarm and extinguisher systems, climate control technology, company organisation, document management
- Climate checks with load tests, wireless sensor technology, pipeline calculation, CFD and thermography
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| Advice and planning |
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- Concept development, draft planning, detailed planning, accompaniment of the building phase, IT operations, IT emergency plan
- Project and room planning
- Complete project organisation
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| Implementation and logistics |
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- Configuration, production, delivery, pre-assembly
- Accompaniment of the on-site installation process
- Special logistics (e.g. vibration-damped HGVs)
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| Installation and commissioning |
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- Preparation of a complete system – from power supply, to climate control, to holistic security concepts
- Installation, functional tests, operational training for your staff
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| Certification and maintenance |
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- Service tailored to your requirements, e.g.: Maintenance contracts, remote management, automated escalation management, central hotline (up to 24 hours a day)
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Rittal offers systems for uninterrupted business continuity with a calculable return on investment. |
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| RimatriX5 safety checks – Professional advice for maximum efficiency |
- The RimatriX5 safety checks and Rittal climate checks provide IT managers with a professional analysis of their IT structure and climate control technology
- Check 1: Structural design
- Check 2: Power supply
- Check 3: Climate control technology
- Check 4: Security/fire alarm systems
- Check 5: Operational/emergency organisation
- Check 6: PowerDecider
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| TOP support |
- RimatriX5 Hotline:
+ 49(0)2772-505-1800
- Rittal together Hotline:
Phone: +49 (0)2772/505-9099
Fax: 02772/505-72927
rittal-together@rittal.de
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| Further information |
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| Downloads |
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| Links |
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