Rittal
Service Worldwide
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Worldwide service support
Our global service is a promise to meet these expectations at all times. After all, as a customer, your requirements do not begin and end with the acquisition itself. Our service contracts are a part of global service engineering, and ensure the optimum worldwide operation of your systems.
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PreSales
We smooth the way for your decision.
- Requirement analysis
- Load tests
- Thermal imaging
- Simulation and calculation
Implementation
Because we like to be there when you reach your solution.
- Installation
- Commissioning
- Instruction
- Certification
After sales
We face up to our responsibilities.
- Service contracts
- Maintenance/servicing
- Repairs
- Spare parts management
Details of the Rittal service packages
- Five global service support points in the world's economic hubs
- Over 60 other service sites with more than 250 qualified partners and our own technical specialists, worldwide.
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Global presence
We are always close at hand.
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Worldwide spare parts availability
Wherever in the world you happen to be, we are close at hand.
Customer proximity is a key Rittal philosophy:
With global solutions, with local advisors, and with 100 % availability of our products and services.
19 production sites, more than 60 subsidiaries, over 70 agents and 150 distribution and logistic centres around the globe are testimony to our consistent customer orientation.
When it comes to technical applications, quality and reliability, Rittal is your first choice.
All our products meet the very latest technical findings, globally recognised quality standards with certifications, and internationally valid approvals. Our comprehensive Total Quality Management system ensures consistently high product quality worldwide.
We meet all your requirements, globally and locally, in close partnership with our customers – our advantage, your value-added benefit.
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Save costs with product power
Our products offer superb customer benefits thanks to innovative materials and techniques, e.g.:
- Reduced maintenance
- Long service life
- High energy efficiency
This distinct quality and reliability of Rittal solution is significantly supplemented by the additional benefit of our comprehensive services. Benefit from:
- Speed and customer proximity to ensure perfect functioning of all Rittal equipment
- Versatile, individual services such as project management and training
- Intensive support from planning and system integration, right through to maintenance with warranty extension
In this way, your investment in Rittal Global Service Power is sure to pay dividends, particularly in the long term.
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Longer life thanks to nanoceramic coating
Nanotechnology as standard!
Instead of iron phosphating Rittal uses an new technique for pretreatment of dipcoat-priming: the nanoceramic coating.
This technique is applied for all in-house manufactured and dipcoat primed products.
The benefits of nanoceramic coating at a glance:
- Better long-term equipment protection
- Increased protection from corrosion.
- Added value
- Environmentally friendly
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UPS batteries - Extended service life
RiBat - Battery Manager
Management system for the batteries in a UPS. RiBat can extend the service life of a battery by up to 30 %.
The Rittal battery manager RiBat determines all relevant data such as battery voltage, internal resistance, discharge curve, temperature etc. throughout the service life of the monitored batteries. This data is evaluated and used to control the charging process. RiBat facilitates optimum charging of each individual battery. The RiBat module regulates the charging process for each connected battery. This avoids overcharging of a battery which is connected to other batteries. This technology can extend the service life of a battery by up to 30 %. The RiBat modules are connected using preassembled cables and connected to the RiBat Battery Manager. Up to 250 modules may be connected to one RiBat Battery Manager. The RiBat module is connected to the batteries using a preassembled cable. Internal resistance is measured using an a.c. voltage, so as to avoid measurement errors. The measurements are recorded in the RiBat Manager and are available for further evaluation.
System benefit
- Optimised charging for each individual battery
- Temperature monitoring per battery
- Early identification of defective batteries
- Supports preventive maintenance of batteries
- Defective batteries can be restored rather than replaced before reaching the end of their useful life
- Existing installations may be upgraded
- RiBat Manager replaces the internal SNMP card of the UPS
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Rittal Liquid Cooling - the efficient solution against hot spots
Modular climate control concepts – to your specific requirements!
Rittal RimatriX5 solves the problem of climate control for high heat losses per rack with the Liquid Cooling Package (LCP) range. Extremely high heat loads are dissipated from the rack via the LCP air/water heat exchanger. Additionally, this system also allows temperature-neutral expansion of the data centre.
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